OVER PRICED AND IGNORANT. I called to get a price to replace one brake line and talked with 2 of their employees one named kent could not give me any answers so he put on his manager or at least he said it was his manager and he got mad and hung up the phone after I asked him Why it was $350.00 to replace a brake line that I just got a price of $90.00 from their other location.
This place is a JOKE, A couple of weeks ago went to inquire about replacing the driver side headlamps assembly for my VW Jetta. The manager told me to order the parts and bring it in when I get it. He told me that it will cost me $150.00 to put in then.
I have used this shop for years. They are reasonable and professional. I just had struts put on my Toyota. This Midas had the most competitive price. Give them a new look. It's one of the best in the south suburbs!!
3rd he handed me a blank sheet and to fill out and sign it. I filled and DID Not sign, and I also forgot to add my phone #. He got my upset. I told him I didn't like the way he was talking to me. He got more upset and told me he wasn't going to do it anymore. I left call a different place and they told me it will cost me the initial price he had said ($150.00) with no drama.
I will never go back to that place again. Not trustworthy and customer service sucks. At the end of the day he is the one who leaves of service. I just needed one service and someone else did it for me.
Got an oil change on my 04 Grand Prix and it took one hour. To me that was completely fine. 25 bucks even. Sweet deal. Met a guy at the front desk named Kent who was a great guy and explained everything well with what I needed for the vehicle. Scheduled service for next month. Will post another review after that service but this one was flawless. Great job!
I finally got the part and brought it in this morning. Since I was going to leave my car for service I asked my wife to drive in with the car while I driving the other car. Long story short, the manager was mad about the fact my wife was 2 mm late first. Second, now the price was $200.00 instead of $150:00.
I have no problem .
Midas is a US Car Repair based in Chicago Heights, Illinois. Midas is located at 656 W Lincoln Hwy, Chicago Heights, IL 60411, USA.
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